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FAQs: AAAP Shop

How can I buy AAAP event tickets and AAAP event recordings?
AAAP event tickets and event recordings are available exclusively to AAAP members and can be purchased online via the AAAP Shop. To make a purchase, first ensure you are logged into the AAAP website (this lets the system recognize your AAAP membership status) then go to the online store to select your items and complete your transaction. The AAAP Shop accepts payment by credit card and PayPal.
If you are not a current AAAP member (or, if you are a member but you are not logged into your AAAP account), you will notice that you can view products in the AAAP shop but cannot complete a transaction. This is because the system has been designed so that only current AAAP members can purchase products from the AAAP Shop.

Can I purchase AAAP membership / AAAP products in cash at the AcuEnergetics® Centre?
We kindly request that all AAAP purchases are completed online via aaap.org.au. This is the safest and fastest way to process orders, and helps us greatly in providing the best service to all members at all times.
The AAAP is a separate organization to AcuEnergetics® so although we are closely aligned, the AcuEnergetics® Centre cannot accept payment for AAAP products. If you are unable to submit your AAAP order online or would like to discuss other payment options, simply contact us via info@aaap.org.au.

Why do I have to use my credit card to purchase my AAAP membership – why can’t I use PayPal?
Note: AAAP event tickets and event recordings can be purchased online using credit card or PayPal, however AAAP membership can only be purchased using credit card (not PayPal).
When you purchase AAAP membership online the auto-renewal service is automatically activated. This recurring billing function makes it easy for you to maintain your AAAP membership and all associated benefits in the future. You can update your auto-renewal settings and other profile information at any time during your membership via your ‘My Account’ page.
To ensure the highest level of security in relation to the auto-renewal function, AAAP membership can only be purchased using credit card (not PayPal). To manage these payments and the recurring billing service, we use Stripe which is a highly secure software platform for internet businesses that is certified to PCI Service Provider Level 1 - the most stringent level of certification available in the payments industry.
We do not accept credit card information given in person, by email or over the phone because this is less safe; since the person receiving your card information would still need to enter those details into the same system anyway.
If you do not want to purchase your AAAP membership online using your credit card, please contact us via info@aaap.org.au to request a one-time PayPal invoice. Please note if you choose to purchase your AAAP membership with a one-time PayPal invoice, the auto-renewal function will not be activated so you will need to remember to manually renew your membership the following year to ensure continued access to AAAP membership benefits.

What is Stripe and how is it secure?
Stripe is a highly secure software platform that handles billions of dollars every year for internet businesses around the world. We use Stripe to manage credit card payments received via aaap.org.au as it is certified to PCI Service Provider Level 1 - the most stringent level of certification available in the payments industry. For more information: https://stripe.com/docs/security/stripe

I want to purchase an item from the AAAP Shop but cannot add it to my cart. Why won’t the system let me complete this purchase?
Items in the AAAP Shop are available exclusively to AAAP members. If you are a AAAP member, make sure you are logged into the AAAP website (this lets the system recognize your membership status). To do this, go to the ‘Log in’ link in the top right corner of this page, or simply click here. If you do not have current AAAP membership, you will first need to become a member, then you will be able to add items from the AAAP Shop to your cart.